Privacy Policy

When you use Tekvion, we may collect information reasonably necessary to provide and improve our services, including:

• Name
• Phone number
• Email address
• Delivery address
• Billing & order information
• Account information
• Details shared when contacting support
• Technical data (browser, device, usage)

We process personal information only for legitimate business purposes and to fulfill your orders, including:

We implement administrative and technical safeguards—including SSL/TLS transport encryption and authenticated API gateways—to protect your personal records from unauthorized access, accidental alteration, or disclosure.

To provide smooth store operations, we securely share minimal necessary data with vetted partners for:

We retain customer transaction and shipping history only for the duration necessary to satisfy order fulfillment, support warranty replacement windows, settle disputes, and meet legal bookkeeping standards in Bangladesh.

You hold full rights to view, update, correct, or request the deletion of your personal account records. Simply reach out to our support channels with your registered phone number or email address.

Tekvion is an e-commerce platform and does not deliberately gather personal identification from individuals under the age of 18 without verified parental consent or guidance.

We may amend this Privacy Policy periodically to reflect service upgrades or regulatory revisions. Any modifications will be updated on this page with a revised date.